Terms of Service

1. The service

KeigoLens converts submitted Japanese text into keigo and provides explanations and cautions. Each request accepts up to 1,000 characters. Current daily limits are 10 anonymous conversions, 50 conversions for a free account, and 300 conversions with an active KeigoLens Pro subscription. Features and limits may change as the service evolves.

2. Your responsibilities

• Provide information you have the right to use.
• Do not infringe rights, evade safeguards, disrupt infrastructure, or misuse the service.
• Protect your account credentials and review outputs before relying on them.

3. AI and generated results

AI output may be unnatural, incomplete, or inappropriate for a particular relationship, industry, or context. Review important emails, contracts, legal notices, and employment communications before sending. KeigoLens does not replace legal, HR, or professional language review.

4. Payments and refunds

KeigoLens Pro costs US$6.99 per month, is billed by Creem, and renews automatically each month until canceled. You may manage or cancel the subscription through the Creem customer portal; cancellation stops future renewals and access continues through the paid period. Charges for a period already started are not prorated or refunded except where required by law or where we confirm a duplicate charge or material service failure. Refund requests may be sent through the contact page and are complete only after provider confirmation.

5. Content and intellectual property

You retain rights you hold in submitted text and grant only the limited permission needed to perform the requested conversion. Do not submit text that violates third-party rights or confidentiality duties. KeigoLens software, branding, copy, and design belong to the operator or their respective rights holders.

6. Availability and liability

The service may be changed or interrupted for maintenance, failures, or upstream AI availability. To the extent permitted by law, the operator is not liable for indirect or incidental loss arising from use of generated results or service interruption. Statutory consumer rights remain unaffected.

7. Suspension, updates, and contact

Access may be limited for abuse, excessive automation, security risk, or unlawful use. Changes are identified by the effective date and version. Questions may be sent through the contact page.